If you encounter an error when after clicking Activate (i.e. nothing happens) you should try the following steps:
- Open the Start menu (or press the Windows key ⊞ on your keyboard), type wmimgmt.msc and press the Enter key.
- Click on Local WMI Control (Local), then click on More Actions (or Right-click) and select Properties.
- Inspect the General tab and observe if there are any failures noted in the pop-up window.
If the first line of the text field does not say Successfully Connected to, you or a member of the IT department of your organization should follow the steps below:
- Open the Command Prompt as an Administrator
- Navigate to C:\>windows\system32\wbem
- Perform the following commands:
- regsvr32 /s %systemroot%\system32\scecli.dll
- regsvr32 /s %systemroot%\system32\userenv.dll
- regsvr32 cimwin32.dll
- mofcomp cimwin32.mof
- mofcomp cimwin32.mfl
- mofcomp rsop.mof
- mofcomp rsop.mfl
- for /f %s in ('dir /b /s *.dll') do regsvr32 /s %s
- for /f %s in ('dir /b *.mof') do mofcomp %s
- for /f %s in ('dir /b *.mfl') do mofcomp %s
- regsvr32 wmisvc.dll
- wmiprvse /regserver
If you encounter any additional problems, please reach out to our support team at support@pvcase.com for assistance.