Welcome to PVcase, your end-to-end platform for every point of the solar development process!
This article will familiarize you with the first steps with PVcase, focusing on the following topics:
- Account activation
- Logging in
- License manager
Account activation
After you've had an initial demo call with us, we'll create user accounts for you and your colleagues. You will receive an automated email with a link to activate your account.
Just click Activate account to continue.
If you’re having trouble using the button, copy the link from the email and paste it into your browser.
Logging in
After clicking the Activate account button, you will be able to create your password. Then, you will be redirected to the PVcase Login page.
You have two options to log in:
- Enter your login credentials (email and password)
- Continue with your Google account
This is a single sign-on system, which means that you can safely use the same set of credentials for all your PVcase products.
Reset password
If you don’t remember your password, just click Forgot password? and enter your email address.
If you know your password but you want to change it, you can do it anytime from the Account settings section.
License Manager
Once logged in, you will land on the new PVcase License Manager page.
The PVcase License Manager page is your gateway to allyour PVcase products and licenses, cloud-based (PVcase Prospect and Yield) and AutoCAD-based (PVcase Ground and Roof Mount).
From the homepage you will be able to view and control all your PVcase products, as well as access useful information and resources.
PVcase cloud-based products
You can launch PVcase Prospect or PVcase Yield directly from the License Manager page.
Just click on the corresponding button and you will be redirected instantly to the product home page.
PVcase for AutoCAD
At the bottom of the page, you will find the PVcase for AutoCAD section.
It shows useful information about your PVcase Ground Mount and/or Roof Mount license:
- Name of the product
- License key
- Validity time (Valid until)
- Version download
Copy License key
The interface allows you to easily copy your License key, which you will need to launch PVcase in AutoCAD.
Previous versions
You can also access previous versions of both products by clicking on Previous versions.
You will then be redirected to a new page that includes an overview of previous versions and their corresponding Release notes.
Download updates
Back to the homepage and in the same section, you can quickly download the latest version of PVcase Ground Mount and Roof Mount if you need to. Just click on it in the Downloads column.
Learn more about the installation and updating process in these articles:
Account settings
From the homepage, you can access your Account settings:
1. Click on the profile icon at the top-right corner of the page
2. Select Account settings to access
In the Account settings page, you can:
- See your personal information
- Change your password
- Consent to tracking (after reading and accepting the terms & conditions)
- Log out of your account
Change password
If you need to change your password, you can do it anytime from the Account settings page:
1. Click Change password
2. Enter your new password in the corresponding field (make sure to apply the requirements indicated right under the field)
3. Repeat your new password
4. Click Change password to confirm
Accessing Team and Licenses
From the homepage, you can also access your Team and licenses:
- Click on the profile icon at the top-right corner of the page.
- Select Team and licenses to access.
Here you can view your organization’s active PVcase users, roles, and assigned products. The number in parentheses shows the total workspace users, with your account listed first for quick access.
In the Licenses column, hovering over each icon displays the PVcase product name.
Accessing support resources
You can easily access support resources and training materials directly from the PVcase License Manager platform. Since you are already signed in to License Manager, you will remain seamlessly logged into your account across these resources.
PVcase Help Center & Academy
To access learning materials or product documentation, click the Help button located next to your profile icon in the top navigation bar.
- Help Center: Browse step-by-step articles, guides, and troubleshooting documentation organized by product and category. Note: The Help Center is publicly accessible to all users.
- PVcase Academy: Access interactive learning modules and structured training courses. Active license holders can enroll in any relevant courses at no additional cost.
Live Support Chat
Click the chat icon in the bottom-right corner of your screen for instant, direct access to our customer support team, ensuring you get the fast and effective help you need.