Welcome to PVcase, your end-to-end platform for every point of the solar development process!
This article will familiarize you with the first steps with PVcase, focusing on the following topics:
- Account activation
- Logging in
- License manager
Account activation
After you've had an initial demo call with us, we'll create user accounts for you and your colleagues. You will receive an automated email with a link to activate your account.
Just click Activate account to continue.
If you’re having issues using the button, copy the link below it and paste it into your browser.
Logging in
After clicking the Activate account button, you will be able to create your password. Then, you will be redirected to the PVcase Login page.
You have two options to log in:
- Enter your login credentials (email and password)
- Continue with your Google account
This is a single sign-on system, which means that you can safely use the same set of credentials for all your PVcase products.
Reset password
If you don’t remember your password, just click Forgot password? and enter your email address.
If you know your password but you want to change it, you can do it anytime from the Account settings section.
License Manager
Once logged in, you will land on the new PVcase License Manager page.
The PVcase License Manager page is your gateway to all your PVcase products and licenses, cloud-based (PVcase Prospect and Yield) and AutoCAD-based (PVcase Ground and Roof Mount).
From the homepage you will be able to view and control all your PVcase products, as well as access useful information and resources.
PVcase cloud-based products
You can launch PVcase Prospect or PVcase Yield directly from the License Manager page.
Just click on the corresponding button and you will be redirected instantly to the product home page.
PVcase for AutoCAD
At the bottom of the page, you will find the PVcase for AutoCAD section.
It shows useful information about your PVcase Ground Mount and/or Roof Mount license:
- Name of the product
- License key
- Validity time (Valid until)
- Version download
Copy License key
The interface allows you to easily copy your License key, which you will need to launch PVcase in AutoCAD.
Previous versions
You can also access previous versions of both products by clicking on Previous versions.
You will then be redirected to a new page that includes an overview of previous versions and their corresponding Release notes.
Download updates
Back to the homepage and in the same section, you can quickly download the latest version of PVcase Ground Mount and Roof Mount if you need to. Just click on it in the Downloads column.
Learn more about the installation and updating process in these articles:
Account settings
From the homepage, you can access your Account settings:
1. Click on the profile icon at the top-right corner of the page
2. Select Account settings to access
In the Account settings page, you can:
- See your personal information
- Change your password
- Consent to tracking (after reading and accepting the terms & conditions)
- Log out of your account
Change password
If you need to change your password, you can do it anytime from the Account settings page:
1. Click Change password
2. Enter your new password in the corresponding field (make sure to apply the requirements indicated right under the field)
3. Repeat your new password
4. Click Change password to confirm
Team and Licenses – All users
From the homepage, you can also access your Team and licenses:
1. Click on the profile icon at the top-right corner of the page
2. Select Team and licenses to access
You will see a detailed list of the active PVcase users in your organization, their role, and the product for which they hold an active license.
Here’s how the users list works:
- The number in brackets next to your team represents the number of users in the workspace settings, e.g. 8 users.
- Your own name will always appear first on the list. This way, you can find your account and manage your license at a glance.
In the Licenses column, hovering over each icon displays the PVcase product name.
Team and Licenses – Company admins
As a Company admin, you can access the Team and licenses just like any other user.
- Click on the profile icon at the top-right corner of the page
- Select Workspace settings to access
In addition to the information available to all users in your team, you’ll have access to some extra information, as described below.
License expiration
You can see which PVcase Ground Mount, Roof Mount, and Yield licenses are due to expire (within 45 days or less) or have already expired.
This will be indicated by a warning sign on the product icon:
Hovering over the icon will display:
- The PVcase product name (all products)
- The license's expiration status, e.g., expires in 20 days, expired 25 days ago (Ground Mount/Roof Mount only)
A clear message will also be displayed above the license table to ensure you don't miss these important notifications.
In addition, right next to the product icons, there is a Details button.
Click it to see an overview of each license details:
- Type of license (paid, trial)
- Validity period
- License key (with the option to copy)
Information about PVcase Prospect is currently not available in the Workspace settings. You can always reach out to your Customer Success Manager for more details.
Support resources
Last but not least, if you need help with any of the PVcase products, you can access the support resources available directly from the platform.
Help Center and Academy
The Help button, located next to the profile icon, provides links to both the PVcase Help Center and the PVcase Academy.
Since you access through the License Manager page, you will remain logged into your account in either scenario.
- Help Center: Here you will find all our help articles, neatly organized into product-related categories and topics. Our Help Center is publicly available.
- Academy: The Academy hosts a comprehensive collection of learning resources, ready for you to explore. If you hold a valid license for any of our products, you will have access to the PVcase Academy and can enroll in any of the courses that you find relevant.
Support chat
Click on the chat icon at the bottom right corner of the screen. You’ll get instant access to authorized customer support, which means getting the help you need quickly and effectively.